What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Received error message that I have reached my limits.

    Asked by Kevin   on June 29, 2017 at 07:10 AM

    First the captcha form would let me get passed. It kept saying I've reached my limits. Now when I try in chrom, it says auto suspended on login attempt. Not a good first user experience. 

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 29, 2017 at 10:14 AM

    Hello Kevin,

    I did check your account and did not find any issue with that. It seems one of my colleague have already taken care of account issues and responded to you in the following thread: https://www.jotform.com/answers/1187117 

    Are you replying, forwarding to sharing form in emails? Please note that there are limits on how many email you can send to submissions can be replied/forwarded from form's submission page. For free account the limit is 20 reply/forwards per day and for paid accounts its 100 reply/forwards per day.

    Since these limits are reset every day, I would suggest you to please try again tomorrow.

    Thank you!