Received error message that I have reached my limits.

  • Kevin
    Asked on June 29, 2017 at 7:10 AM

    First the captcha form would let me get passed. It kept saying I've reached my limits. Now when I try in chrom, it says auto suspended on login attempt. Not a good first user experience. 

  • Ashwin JotForm Support
    Replied on June 29, 2017 at 10:14 AM

    Hello Kevin,

    I did check your account and did not find any issue with that. It seems one of my colleague have already taken care of account issues and responded to you in the following thread: https://www.jotform.com/answers/1187117 

    Are you replying, forwarding to sharing form in emails? Please note that there are limits on how many email you can send to submissions can be replied/forwarded from form's submission page. For free account the limit is 20 reply/forwards per day and for paid accounts its 100 reply/forwards per day.

    Since these limits are reset every day, I would suggest you to please try again tomorrow.

    Thank you!