A question on Data Security

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    Frankie Bean 
    Asked on June 29, 2017 at 07:38 AM

    As we are a UK based law firm we would like to know where the data relating to our own forms is kept. Is it held on USA based servers, or in another territory. Also, we are aware that we can remove all data from our JotForm account from logging into the dashboard area, but can we request that data is also removed from your servers (or wherever the data is held?). Thanks

  • Profile Image
    WilliamR
    Answered on June 29, 2017 at 09:27 AM

    Hi,

    There are 2 datacenters in the US and one in Germany. Once the account is deleted, it will be removed completely from our servers.

    Hope that helps. Let me know if you have any other concerns.