What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    A question on Data Security

    Asked by Frankie Bean  on June 29, 2017 at 07:38 AM

    As we are a UK based law firm we would like to know where the data relating to our own forms is kept. Is it held on USA based servers, or in another territory. Also, we are aware that we can remove all data from our JotForm account from logging into the dashboard area, but can we request that data is also removed from your servers (or wherever the data is held?). Thanks

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    Answered by WilliamR on June 29, 2017 at 09:27 AM

    Hi,

    There are 2 datacenters in the US and one in Germany. Once the account is deleted, it will be removed completely from our servers.

    Hope that helps. Let me know if you have any other concerns.