What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Square Widget Payment Error Clears Form on Return

    Asked by stevetomkins on June 29, 2017 at 08:10 AM

    When the card is declined it returns to the form and clears all populated fields, meaning the user had to re-enter all of their contatc details.  How can they be maintained?

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    Answered by WilliamR on June 29, 2017 at 10:25 AM

    My colleague responded to your original post using this thread. Please continue the discussion using your original post. Thanks