Trying to Download uploaded form

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    michelroy
    Asked on June 29, 2017 at 08:25 AM

    I'm a sub-user and it won't let me download any submission. Have been a sub-user for many years and never had this issue.

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    WilliamR
    Answered on June 29, 2017 at 10:40 AM

    This warning message pops up, if the main user, the one who owns the form and shared it with you, disabled downloading or viewing submissions from his end. By doing so, all sub users on that form is not allowed to view or download the submission.

    Please check this is with your main user, and ask if they have given you the righter permissions on your form.

    Let me know with your progress on this one.

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    michelroy
    Answered on June 29, 2017 at 11:43 AM
    Thanks for the quick reply.
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