What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Different logo on the form and on the submissions

    Asked by smeszaros on June 29, 2017 at 11:10 AM

    We changed the logo on our forms to reflect our new company logo.  When you view the form, the logo is correct, but when the submissions come in, after clicking on the link that we send them, the old logo shows up.

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    JotForm Support

    Answered by BDAVID on June 29, 2017 at 01:54 PM

    You need to remove the logo from the notification, and upload the new one. Please check this guide to learn how to edit the email content: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders