What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom domains

    Asked by lfgellon on June 29, 2017 at 12:01 PM

    Hi guys is it possible to do any of the following:

    1) change the folders name (lfgellon) to something more neutral?

    2) is it possible to use the forms under a domain or subdomain and still being served by Jotform?

    some call this custom domain


    Please let me know




    P.S. I couldn't search the FAQ , would you consider adding a search box to that section?

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    JotForm Support

    Answered by BJoanna on June 29, 2017 at 02:31 PM

    When creating a Custom URL of a Form, username of account (lfgellon), will be added. You can only change it to something else, by changing username of account.

    How to Create a Custom URL of a Form?

    It is possible to use Custom Domains with Jotform.

    How to use Custom Domains with Jotform

    Please note that HTTPS (SSL) is currently not supported for custom domains. 

    Hope this will help.