What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    It is telling me that I am out of space and need to upgrade but I have only a few forms?

    Asked by doddrdh on June 29, 2017 at 01:02 PM

    I have the free Plan, and it tells me that i am out of space.  i have deleted some of my forms and submissions but still telling me i am out of space.  can you help me? 

  • Profile Image
    JotForm Support

    Answered by AIDAN on June 29, 2017 at 02:42 PM

    I have checked your account and found that you are in the Bronze status.

    As you mentioned that you were in the Free status in the original request, I understand that you have resolved your account limits issue by upgrading, and as a result you do not need further assistance?

    Thank you in advance. We are awaiting your reply.