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jose_spoonityAsked on June 29, 2017 at 1:42 PM
I have added a field to the form but it does not appear in "Preview" mode or when I click the link URL. Not sure why, I have tried deleting and re-adding the fie;d but it doesn't work. It's not hidden, either.
Page URL: https://form.jotform.ca/71304523070241 -
Welvin Support Team LeadReplied on June 29, 2017 at 3:22 PM
The fields are used in a condition. Please check your conditional logic for this. Please note that once the conditional logic is not met, the fields will remain hidden in the form.
You have a few conditions with missing fields. Please check them and delete if you are not going to save them in the form.
https://www.jotform.com/build/71304523070241/settings/conditions
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jose_spoonityReplied on June 29, 2017 at 3:55 PM
Thank you for your response on that issue. However, the field that is not appearing is not part of a conditional statement (the "Full Name" field). It was added and now won't show if I try to access the form, unless I am editing it.
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Welvin Support Team LeadReplied on June 29, 2017 at 5:23 PM
The field is now showing up so I think you have figured it out already.
Let us know if you still need help with it.