My form will not show fields in "Preview" mode

  • jose_spoonity
    Asked on June 29, 2017 at 1:42 PM

    I have added a field to the form but it does not appear in "Preview" mode or when I click the link URL. Not sure why, I have tried deleting and re-adding the fie;d but it doesn't work. It's not hidden, either. 

    Jotform Thread 1187533 Screenshot
  • Welvin Support Team Lead
    Replied on June 29, 2017 at 3:22 PM

    The fields are used in a condition. Please check your conditional logic for this. Please note that once the conditional logic is not met, the fields will remain hidden in the form.

    You have a few conditions with missing fields. Please check them and delete if you are not going to save them in the form. 

    https://www.jotform.com/build/71304523070241/settings/conditions

    My form will not show fields in Preview mode Image 1 Screenshot 20

     

  • jose_spoonity
    Replied on June 29, 2017 at 3:55 PM

    Thank you for your response on that issue. However, the field that is not appearing is not part of a conditional statement (the "Full Name" field). It was added and now won't show if I try to access the form, unless I am editing it. 

  • Welvin Support Team Lead
    Replied on June 29, 2017 at 5:23 PM

    The field is now showing up so I think you have figured it out already.

    My form will not show fields in Preview mode Image 1 Screenshot 20

    Let us know if you still need help with it.