What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have forgotten my password, but am unable to reset my password using the reset button.

    Asked by Guy Sheahan  on June 29, 2017 at 01:51 PM
  • Profile Image
    JotForm Support

    Answered by david on June 29, 2017 at 03:32 PM

    The email address associated with your account is guy_sheahan@yahoo.com.au and the last password reset email does look like it went through to that address. Check your spam/junkmail folder for that address if it is not in the main inbox.