How can I transfer a form over to my account?

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    Marcia Banks
    Asked on June 29, 2017 at 01:55 PM

    Jose Rose used to have his business with you. He had to close and transferred a lot of clients to me. While I was working for him, I began a psychological evaluation for a client with the following information: 

    BANKSXenya Alparo Rivas as the unigue identifier

    the link that we used was this:

    https://form.jotformpro.com/calema/asylum-form-2017-redirect

     

    I finally finished the work and sent the form, thinking that it would go to my new account. It occurs to me that that information went to Josh's old account. I desperately need that information as it is for an asylum case that is under a strict deadline. 

    Can you please send me that information -- the jotform generators -- to marcia@marciabankslmft.com or we risk putting this client's life at risk if I don't get her report done on time. 

    If for some reason, you need Jose Rose's permission, please do email him right away at joshuascottrose@gmail.com, as he was my former boss for whom I worked when I was using that jotform. 

    This is super time sensative. Please feel free to call me or Josh asap if need be. 

    Marcia Banks (I have an account with you now) @ 510-414-7002

    Josh Rose 510-734-7028

     

    thanks so much!

     

     
  • Profile Image
    Kevin_G
    Answered on June 29, 2017 at 04:10 PM

    Unfortunately, we do not provide phone support, but we will be glad to help you through this forum thread. 

    As I can understand, you created the form https://form.jotformpro.com/calema/asylum-form-2017-redirect, but the submissions are being sent to the user "joshuascottrose@gmail.com". 

    Please, do note that the form was created under the account calema (joshuascottrose@gmail.com), if you would like to get access to those submissions then we need to get the permission from the form's owner. 

    I would suggest you to contact the form's owner and ask to open a request on our forum so we can transfer the form over to your account. 

    We will be glad to help moving the form.