My donation form is not working

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    Asked on June 29, 2017 at 02:19 PM

    I can not get donation form to complete transaction. It worked earlier. I needed to reset api info.

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    Answered on June 29, 2017 at 04:34 PM

    I have tried submitted your JotForm using a test credit card number. Since it is a test credit card number, it has displayed an error message 'This transaction has been declined' and the form seems to be working fine. Are you receiving any error message while submitting the form? If so, please provide us with the screenshot of the error so that we can take a look and provide you with necessary assistance. Also, please check if the API keys of the are correct in the payment field of the form.