- consumerscoverageAsked on June 29, 2017 at 05:53 PM
Despite the setting set to NOT hide blank fields, when an autoresponder sends a a pdf attachment, it still hides the blank fields. This is not a desired behavior.
- JotForm SupportjonathanAnswered on June 29, 2017 at 07:23 PM
- consumerscoverageAnswered on June 29, 2017 at 07:50 PM
It was in the NYC Laudromat form and it was the email sender that was labeled FAX.
- JotForm SupportBDAVIDAnswered on June 29, 2017 at 09:58 PM
It appears like there is no form named as "NYC Laudromat":
Can you share the link to the form? Also, please disable the hide empty fields option from the "Submissions page" by unchecking it: https://www.jotform.com/help/269-How-to-View-Form-Submissions