What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is there any size limitation for the files being updated? Are there restrictions on the types of files?

    Asked by Scott on August 06, 2012 at 05:03 PM

    Are there any restrictions to the types of files that can be processed (uploaded to me through your form? i.e. flv, mov, html5 files)

    Are there any size limitations to the file being uploaded?

    Thank you,


  • Profile Image

    Answered by jeanettebmz on August 06, 2012 at 06:09 PM

    Hello Scott

    Thank you for considering to become a Jotform Customer .

    Let me tell you that there are no restrictions regarding to the types of file that can be processed.

    However, the maximum size for uploads is 1 GB.  You can have a single 1GB file or 10x100MB files.

    The default value we recommend to upload is 10 MB per file

    This can be also limited by the type of account you might have, in a free subscription , the maximum upload size in a month basis is 100 MB, while Premium is 10 GB and Professional subscriptio is 100 GB per month.

    Do not hesitate to ask more questions if you need it