I have used jot form source code on my site, but it does not loads captcha?

  • Profile Image
    Divya 
    Asked on June 30, 2017 at 03:26 AM

    I have embedded source code of the form on my site. 

     

    Here is the url: http://rivercitygames.ca/test-enquire-form/

    But it does not loads the captcha.

     

    I have read various forms, they told that use iframe code instead of source code,

     

    But i have to use source code only according to my requirement.

     

    Please help me why this captcha is not loading.

     

    I need to fix it as soon as possible.

     

    Thanks!

     

     

     

    Regards

     

    Divya

  • Profile Image
    BJoanna
    Answered on June 30, 2017 at 05:03 AM

    Were you able to resolve your issue? 

    I have inspected the webpage you provided and captcha filed is loaded. 

    When using the Full Source code, please note that you need to re-embed the form with new code, each time you edit your form.

    If this issue still persist on your end, please test your form in some other browser on on some other device. 

    As possible alternative you can use try to use Google reCAPTCHA widget or Drawing Captcha widget.

    How to Add a Widget to your Form?

    Let us know if you need further assistance.