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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I would like to select multiple emails from a pick list to send the form to

    Asked by swiftsigns on June 30, 2017 at 04:55 AM


    Firstly loving your product, however I have setup a form that lets you select from a pulldown list multiple emails (max 5 emails to be selected)

    When I pass this onto the notification email it only sends to the 1st email selected :(
    Here is the link to the form so you can see what I am doing

    https://form.jotform.co/71785358984880You will need to select the client "Lin Andrews" in order to display the email pulldown

    This would be a showstoppewr for this form I am making for our guys out on the road if they cannot send to multiple emails.




    Page URL:

  • Profile Image

    Answered by Sven on June 30, 2017 at 07:06 AM

    I checked your form, and I can see what you mean, unfortunately, the email field in the auto-responder will only pick up one email from that list, and it's not possible to change that. 

    However, you can achieve your desired result by using conditional logic, using the "CHANGE E-MAIL RECIPIENT" option. Depending on your scenario, you can set a set of conditions to send the autoresponder to different emails based on the user choice. 

    Please see the guide below for more info on conditional logic:


  • Profile Image

    Answered by swiftsigns on July 01, 2017 at 12:10 AM

    Hi whils that is a better way of doing it, when I tried i can still only send to the 1 email.

    I have included some pics of what i have done...

    this is the form with its unique name

    This shows 2 emails selected when using the form


    And the conditional logic setup

    Note the email field automatically fills in the unique name.

    and it only goes to the admin@ email (ive checked spam folders, etc)

    these wont be the final emails but just the ones i am testing with


    Any assistance would be awsome



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    JotForm Support

    Answered by ashwin_d on July 01, 2017 at 03:41 AM


    I'm sorry for the trouble caused to you. 

    Please note that to send submission emails to multiple email address, recipient email addresses needs to be separated by comma & space. The reason it does not work for you is because "Checkbox in Dropdown" does not return the comma separated value. Please check the screenshot below how the recipient email is being added:

    You need to actually add condition to check if the specific email address is selected and then send submission emails. Let me add the conditions in cloned form and get back to you on this soon.

    Thank you!

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    JotForm Support

    Answered by ashwin_d on July 01, 2017 at 04:05 AM


    You need to add conditions to check if specific text contains in "Checkbox in Dropdown" and then send the submission email to desired email address. Please check the screenshot below:


    Please check the following cloned form where I have added the above condition and see if it works as expected:  https://www.jotform.com/71811770970964

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:   https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!