- zhushaAsked on June 30, 2017 at 06:14 AM
Hello, I embedded a Jotform in my website few years ago, and for sometime it worked successfully. But from february till now the notifications don't arrive. Anyway I still can see new submission inside my Jotform account.
I haven't modified anything in this time, so I don't understand what went wrong.
- SvenAnswered on June 30, 2017 at 08:45 AM
I have checked your account, and I can see that emails are being successfully sent to your email. Since you can't see them in your inbox, can you please check your spam/junk folder as sometimes emails might be filtered there.
- zhushaAnswered on June 30, 2017 at 09:26 AM
Ok, thanks, the most recent were in my spam folder.
Now, please, could you remove my email address from your public answer?
- JotForm SupportMikeAnswered on June 30, 2017 at 11:43 AM
Your email address has been removed from the answer.
Please let us know if you need any further assistance. We would love to help.