Why is my form cover not showing?

  • Profile Image
    Twells
    Asked on June 30, 2017 at 09:21 AM

    For some reason my form cover shows on the backend side but not on the preview or when I publish it live. Do you have any idea why the form cover isn't showing?

  • Profile Image
    BDAVID
    Answered on June 30, 2017 at 11:42 AM

    Could you share a screenshot to illustrate what is not showing up on preview mode? I just checked your form and it looks as it does in the edit mode:

    Edit Mode:

    Preview Mode:

    In order to share a screenshot, you need to load the link of this thread in your browser: https://www.jotform.com/answers/1188355 

    Then upload it: