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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form cover not showing?

    Asked by Twells on June 30, 2017 at 09:21 AM

    For some reason my form cover shows on the backend side but not on the preview or when I publish it live. Do you have any idea why the form cover isn't showing?

    Page URL:
    https://www.jotform.com/build/70804644800149#preview

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    JotForm Support

    Answered by BDAVID on June 30, 2017 at 11:42 AM

    Could you share a screenshot to illustrate what is not showing up on preview mode? I just checked your form and it looks as it does in the edit mode:

    Edit Mode:

    Preview Mode:

    In order to share a screenshot, you need to load the link of this thread in your browser: https://www.jotform.com/answers/1188355 

    Then upload it: