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    Email needs to show same info as updated form

    Asked by SparrowsHeart on June 30, 2017 at 12:54 PM

    I am updating my forms after visiting with my lawyer and I'm hoping to find a way to easily update the email that gets sent after they submit.  It needs to reflect exactly what is on the form.  After changing things, it isn't the same.  What is the easiest way to do this?

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    JotForm Support

    Answered by John_Benson on June 30, 2017 at 02:22 PM

    Normally, the notification/autoresponder email content automatically updates whenever you added a new field to your form. If not, the easiest way is to create a new notification/autoresponder email and delete the old version. Here are the guides on creating notification/autoresponder email:


    If you're referring to the Text field added to your form not showing in the notification/autoresponder email, it is by default that the notification/autoresponder email not displaying the Text field. If you want to show the Text field, you need to manually add it in the email content of the notification/autoresponder.

    Please contact us again if you have questions. 

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    Answered by SparrowsHeart on June 30, 2017 at 03:43 PM
    Thank you. In the past it hasn't updated from what I have seen. I'll give
    this a shot :)