Email needs to show same info as updated form

  • SparrowsHeart
    Asked on June 30, 2017 at 12:54 PM

    I am updating my forms after visiting with my lawyer and I'm hoping to find a way to easily update the email that gets sent after they submit.  It needs to reflect exactly what is on the form.  After changing things, it isn't the same.  What is the easiest way to do this?

  • John_Benson
    Replied on June 30, 2017 at 2:22 PM

    Normally, the notification/autoresponder email content automatically updates whenever you added a new field to your form. If not, the easiest way is to create a new notification/autoresponder email and delete the old version. Here are the guides on creating notification/autoresponder email:

    https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email
    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If you're referring to the Text field added to your form not showing in the notification/autoresponder email, it is by default that the notification/autoresponder email not displaying the Text field. If you want to show the Text field, you need to manually add it in the email content of the notification/autoresponder.

    Email needs to show same info as updated form Image 1 Screenshot 20

    Please contact us again if you have questions. 

  • SparrowsHeart
    Replied on June 30, 2017 at 3:43 PM
    Thank you. In the past it hasn't updated from what I have seen. I'll give
    this a shot :)
    ...