What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting form disabled on my forms, not sure why?

    Asked by ljarrington on June 30, 2017 at 01:31 PM

    This happens quite often and it happens randomly...when no changes have been made by me to flag it for you guys to disable. Please advise

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    JotForm Support

    Answered by John_Benson on June 30, 2017 at 02:40 PM

    The forms are asking for "Username" and "Password" which violates our terms of use. That's the reason why our anti-phishing filter tool suspended your account automatically. Here is the list of the forms asking for sensitive information:


    We need to delete the guilty fields in order for us to re-activate your account. We'll wait for your response. Thank you.