I have not received email to reset the password. Please help

  • LaToya
    Asked on June 30, 2017 at 2:57 PM
    I can not receive an email to reset my password. Help
  • Kiran Support Team Lead
    Replied on June 30, 2017 at 3:09 PM

    I have checked the email history log and see that the password reset email was sent without any issue from our end.

    I have not received email to reset the password Screenshot 20

    Please check if the email was landed in the spam/junk folder. Let us know if the email not in the spam folder also so that we can take a look again.