I was able to scan documents and email it to myself. Looks like I can't do it any longer. Can you help?

  • LILLY
    Asked on June 30, 2017 at 2:58 PM
  • Jan
    Replied on June 30, 2017 at 4:18 PM

    Unfortunately, I wasn't able to locate any JotForm account related to the email address you provided. 

    It seems that you are referring to a Printer/Scanner function where you can place a document on the device and scan it. After that, there's an option to Send it to Email or save it to the computer.

    JotForm is a web application where you can create custom online forms. You may need to contact the Printer manufacturer.

    You can create a form that has a file upload functionality. Here's a guide: https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms.

    If you are referring to a different issue, let us know so that we can further assist you. Thank you.