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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I access my account--suspended?

    Asked by matt wyatt  on June 30, 2017 at 03:02 PM

    I cannot access my account. I have tried to change my password, and now nothing happens when I click to log into my account. VERY FRUSTRATING. 

    I have also posted a question here several times, but they seem to be blocked as well.

    I am not phishing or trying anything shady with me account. We use it for waiver forms for a cottage community regatta event, as we have for the past two years. Now we can't collect waivers online, which is putting the event in jeopardy and creating massive headaches for the organizers.

    PLEASE RESPOND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    USER: cecebe

    Page URL:

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    JotForm Support

    Answered by Kiran on June 30, 2017 at 03:40 PM

    This seems to be a duplicate thread to https://www.jotform.com/answers/1188652/  which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!