Why can't I access my account--suspended?

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    matt wyatt 
    Asked on June 30, 2017 at 03:02 PM

    I cannot access my account. I have tried to change my password, and now nothing happens when I click to log into my account. VERY FRUSTRATING. 

    I have also posted a question here several times, but they seem to be blocked as well.

    I am not phishing or trying anything shady with me account. We use it for waiver forms for a cottage community regatta event, as we have for the past two years. Now we can't collect waivers online, which is putting the event in jeopardy and creating massive headaches for the organizers.

    PLEASE RESPOND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    USER: cecebe

  • Profile Image
    Kiran
    Answered on June 30, 2017 at 03:40 PM

    This seems to be a duplicate thread to https://www.jotform.com/answers/1188652/  which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!