What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens when and if I reach the limits in my account for submissions, views and forms?

    Asked by asesoria02 on June 30, 2017 at 03:26 PM

    I want to know, if the 100 limit I have is reset every 30 days, or so ? Same thing for views and forms...

    Thanks!

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    JotForm Support

    Answered by Kiran on June 30, 2017 at 04:40 PM

    Yes. If any of the limits are reached for the account in a month, the forms shall be disabled. It is applied all the monthly limits viz., number of submissions, form views, payments. In order to enable the forms, it is required to upgrade the account to a paid subscription or wait for the counter to reset on the first day of the following month.

    Hope this information helps!