What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are receiving a notification that our form has reached its quota but it has not?

    Asked by IREXOperations on June 30, 2017 at 05:04 PM

    We have only had 96 submissions. Our current plan supposedly allows for 500. 

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    JotForm Support

    Answered by John_Benson on June 30, 2017 at 06:21 PM

    I checked your account "IREXOperations" and you're now under the Bronze subscription plan. For the Free account, the submission limit is only 100 and the Total Submission Storage is 500. For more information regarding on Account Usage, please check this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Also, the monthly limits (form views and submissions) always reset back to 0 every first day of the month.

    Hope that helps. Please contact us again if you need assistance.