What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The step 4 in the Salesforce integration is not working for me

    Asked by Adyatmaka on June 30, 2017 at 06:44 PM

    Step no 4 is not working

    This is a re-post of a comment on Flexible Data Integration With Salesforce

  • Profile Image
    JotForm Support

    Answered by Welvin on June 30, 2017 at 08:02 PM

    Our Salesforce integration is working. The mapping should work, but you have to add the fields first in the form. I checked your last form IDs and you do not have a field there. Please complete the form first before doing the integration. 

    Also, make sure that you are using the correct field types such as the Full Name, Email Address, Phone and Address fields.