Not able to send password reset request using my email

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    Ed Ezzeldin 
    Asked on June 30, 2017 at 06:57 PM
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    Answered on June 30, 2017 at 09:42 PM

    As mentioned in the error message, there is no existing JotForm account that uses the email

    From what I have checked, the username that uses this email is eezzeldin 

    But the account email is different.

    You may login to your account using the username at

    Let us know if you need further assistance.