- HannahAsked on June 30, 2017 at 09:56 PM
Hi I'm having problems logging in my account. I reset the password and it is still showing "Login failed - AUTOSUSPENDED". Please respond.
- JotForm SupportWelvinAnswered on June 30, 2017 at 11:30 PM
I have just reactivated your account. It's the China Study Abroad - Pre-Departure Meeting form that's causing the auto suspension. The terms "wechat", "user account" triggers our phishing filter to flagged the form. Obviously, the form is fine, it's not asking for a password.