Unable to increase my free submission limit by sharing to Facebook

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    aero_computer_lab1
    Asked on July 01, 2017 at 01:13 AM

    As explained in your page, I have shared about you to my Facebook page. You can check my post here. But my submission limit didn't increase by 25 submissions!!! Please help me solve this problem.

     

    Thanks and regards

    Ahmed

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    ashwin_d
    Answered on July 01, 2017 at 04:17 AM

    Hello Ahmed,

    I'm sorry for the trouble caused to you. 

    Have you directly shared from your Facebook account? I would suggest you to please try again by clicking on the "Share on Facebook" and then click "Share Us" form your account "Get More" page. Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    aero_computer_lab1
    Answered on July 01, 2017 at 05:01 AM

    This is what I have done exactly, but it didn't work!!! Please help me.

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    liyam
    Answered on July 01, 2017 at 07:08 AM

    Hello,

    Can you try sharing again and see if it works the 2nd time around?

    Thanks.

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    aero_computer_lab1
    Answered on July 01, 2017 at 09:10 AM

    Ok. I tried one more time just now, and still not working. This is my new shared post.

     

    Additionally, I have tried 3 times before asking you, and all not successful !!!

     

    Please help me.

  • Profile Image
    ashwin_d
    Answered on July 01, 2017 at 02:28 PM

    Hello Ahmed,

    I'm sorry for the trouble caused to you. 

    I am reporting this issue to our backend team. We will get back to you as soon as we have any update from them.

    Thank you!