What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    still waiting for a response

    Asked by secondchancekitty on July 01, 2017 at 03:53 AM

    it is ignoring my rule and showing things it should be hiding...

    I really need this fixed asap.  I like the program but don't like the fact theres no one to help me...

    Page URL:

  • Profile Image
    JotForm Support

    Answered by liyam on July 01, 2017 at 05:10 AM


    I suppose you are referring to this thread: https://www.jotform.com/answers/1188843-How-to-show-or-hide-fields-based-on-another-field-s-answer#6

    My colleague has just responded on to it a few minutes back. Can you please check if the response there addresses your solution?