still waiting for a response

it is ignoring my rule and showing things it should be hiding...

I really need this fixed asap.  I like the program but don't like the fact theres no one to help me...

Hello,

I suppose you are referring to this thread: https://www.jotform.com/answers/1188843-How-to-show-or-hide-fields-based-on-another-field-s-answer#6

My colleague has just responded on to it a few minutes back. Can you please check if the response there addresses your solution? 

Thanks.