"Invalid PayPal account used" error appears when form is submitted.

  • edenjhail
    Asked on July 1, 2017 at 3:55 AM

    hi everytime my customer fill up the form there is a pop message says ivalid paypal  what does it mean

    Jotform Thread 1189049 Screenshot
  • Mike_G JotForm Support
    Replied on July 1, 2017 at 5:31 AM

    The error message appears if the PayPal Integration setup in your form lacks the PayPal Account.

    Invalid PayPal account used error appears when form is submitted Screenshot 20

    Please enter your PayPal account email address, save it, and test your form after.

     

    If, in any case, after you saved the integration with your PayPal account and you're still having the same issue, please let us know.