The hour field in the Date Picker's Time field is blank when Time Format is set to AM/PM

  • nuparadygm
    Asked on July 1, 2017 at 9:05 AM

    The date/time field is configured with auto insert of "current date and time". However, the form complained and required us to enter valid time. This error is intermittent.

     

    Please advise.

    Page URL:
    https://form.jotform.me/53090740128450

    https://form.jotform.me/53100701860442 

     

    This error happened before.

    Page URL: https://form.jotform.me/53090740128450
  • Support_Management Jotform Support
    Replied on July 1, 2017 at 3:56 PM

    I can see this same problem even on a cloned copy of your form. It looks like the Hour Field on the Date Picker shows blank when you set the DEFAULT TIME to CURRENT. This also happens when I set the time manually to 0:XX.

    I've escalated this to our Devs and although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update.

    For the meantime, if it's imperative for you to get the CURRENT TIME, you have 2 options:

    1. Either use the 24 HOUR Time Format instead of AM/PM.

    2. Or, remove the TIME option on the Date Picker Field then add a standalone Time Field instead.

    The hour field in the Date Pickers Time field is blank when Time Format is set to AM/PM Image 1 Screenshot 20

  • NeilVicente
    Replied on July 3, 2017 at 4:07 AM

    @nuparadygm

    We have fixed this with a patch released the same day this ticket was opened.

    Can you please let us know if you're still having issues?