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    How to integrate sub labels from Name field to separate fields in MailChimp

    Asked by MCRParentGroup on July 01, 2017 at 02:27 PM

    Hello - 

    I've noticed that when I create fields in MailChimp of "First Name" and "Last Name," I am only able to have one field in my Jotform form that is "Full Name" but in integrating it, I simply choose "Full Name" and "Name" is the only field that shows up from MailChimp (which is confusing because it's shown as two fields inside MailChimp) but somehow it magically populates the First Name into First Name and Last Name into Last Name in MailChimp, which is great.... BUT I have been requested to add a Mailing Title or Prefix to the names in my form that need to be integrated into MailChimp and I easily found how to add an additional sub label in my Name field in JotForm, but can't seem to find a way to tell MailChimp that I only want the prefix sub label value to feed into my Mailing Title field in MailChimp. So far the only thing I've been abel to do is just map it to "Name" again, but this time it spits out the entire name "Mr. John Smith." 

    So my question is 1) what settings specify where the sub labels from JotForm go into MailChimp and 2) How can I get that sublable value for the prefix to map to my Mailing Title field in MailChimp so that it's just "Mr." rather than the full "Mr. John Smith?"

    Thank you!

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    JotForm Support

    Answered by jonathan on July 01, 2017 at 05:41 PM

    You can merge all the Full Name data from the form into a single entity in MailChimp using the Merge Tags feature.

    Check also the steps I suggested on this similar discussion thread.


    Let us know if this did not work.