Background image not updating on a clone version of a form in mobile device

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    Asked on July 01, 2017 at 03:09 PM

    I cloned an old form and changed the background image. But the old image is still stuck to the mobile version of the form. How can I change this?

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    Answered on July 01, 2017 at 08:04 PM

    The issue is happening because there is a CSS code in your form that changes the background image of the form page when in mobile device and the link in that code still has the old link from the original (2016) version.

    You can locate that code from the Form Designer under CSS tab.

    I suggest you update that code (in the red box) to this:

    .supernova {

            background-image : url("");

            background-size : cover;

            height : 100%;

            overflow : hidden;


    I hope this helps. If you have other questions regarding this, please feel free to contact us again anytime.