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    Hide page is not working

    Asked by craftlabph on July 02, 2017 at 07:41 AM

    Skipping 2 (not consecutive) pages not working


    I am trying to make a condition just like the image below in which if the:

    Event Type: Corporate

    Invitation Page (Main): Main Invitation with Inserts

    it would skip the Entourage Page and Gift Guide Page.

    However, what it does is it also skips the Map Page, RSVP Page and Attire Page. It goes straight to Custom Page which I'm not trying to achieve.



    I was able to skip the Entourage Page Specifics. However, the Gift Guide Specifics condition is not working.



    1. Added URL. Sorry, I forgot!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on July 02, 2017 at 01:55 PM

    Since there are many conditions on your form, please provide us with a screenshot of the condition which is not currently working.

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    Answered by craftlabph on July 02, 2017 at 10:00 PM

    Hello Mike!

    Please see screenshot below. It doesn't hide the Gift Guide Specifics page.


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    JotForm Support

    Answered by Charlie on July 03, 2017 at 03:33 AM


    Please note that when you set a page name in the page break, that page break is actually referring to the next page. 

    Below is an example, this is page 9, the page break in page 9 is actually referring to page 10, so the page name in this section will actually refer to page 10. 


    Now with that in mind, the item "Page 10: Gift Guide Specifics" in your condition is actually referring to this section of your form that is about "Map Page".

    Is this actually how it is setup? Based on your condition, you will actually be hiding page 10 which is about map and RSVP page. 


    Another example is page 8, the page break in your page 8 is actually referring to page 9, which based on the page name you set up is incorrect. 


    With that in mind, the list of pages in your conditions has somewhat incorrect page titles. Here you'll notice that page 1 doesn't have a page name, that is correct, however, you can see that page 2 is titled "Client Information" which I presume is not correct because the client information fields are in field 1. As mentioned, this happened because you are naming the page break's name somewhat incorrect. 


    So in short, page breaks and their page name is actually referring to the page next to it. So assigning a page name on a page break will refer to the next page. 

    I hope that helps. Let us know if I misunderstood your concern.