How can I make the JotForm AD be unter my JotForm and not in it?

  • Lukas Reinhardt
    Asked on July 3, 2017 at 5:05 AM

    On our homepage the button "buy" on the shop form is covered by Jot-Form Advertisement.

    I tried to make the field bigger in which its embedded, but it doesn't work..

    What can I do to make it visible again? It's ok if you do advertisement, but I need the whole form to be seen.

    How can I make the JotForm AD be unter my JotForm and not in it? Image 1 Screenshot 20

     

  • Charlie
    Replied on July 3, 2017 at 6:20 AM

    Hi,

    Unfortunately, I'm unable to replicate the problem on my own forms. However, upon checking your website, I see that your iFrame code is missing the script tag that is responsible to making the frame responsive. Is this correct? 

    I suggest that you get a fresh copy of the iFrame embed code directly in your JotForm account by following this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. And then re-embed it on your web page. 

    I also suggest that you check your website's error and fix them to avoid other layout issues. If you open the developer tools in your browser, you should see errors under the "Console" tab:

    How can I make the JotForm AD be unter my JotForm and not in it? Image 1 Screenshot 20

    Let us know if that works.