Condition not working

  • sheli21
    Asked on July 3, 2017 at 5:11 AM

    Hello

    I created a dropdown with yes / no answers. I made this condition but it does not work. What do I need to do?

    https://form.myjotform.com/71824856125561

    Condition not working Image 1 Screenshot 20

  • John_Benson
    Replied on July 3, 2017 at 6:06 AM

    I cloned your form and check the conditions configuration. I have noticed that the condition is not set properly.

    To my understanding, you want to show the "12. If you have not yet..." text field when the option "NO" is selected on the "11. Have you got a..." drop-down menu field. To fix the issue, please change the IF to "11. Have you got a..." drop-down menu field. Please see my screen animation guide:

    Condition not working Image 1 Screenshot 30

    Here's the result:

    Condition not working Image 2 Screenshot 41