What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account: Unable to open account settings

    Asked by cairns on July 03, 2017 at 05:18 AM

    Thins have frozen on me I cant get to my settings

     

     

    Cant open "support" on "The Menu Bar"

     

    Cant Log out

     

    The Icon on the top right side has just become a white circle

    Page URL:
    https://www.cambridgemarket.nz

    Screenshot
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    JotForm Support

    Answered by Charlie on July 03, 2017 at 05:23 AM

    Apologies for the inconvenience. 

    I was able to replicate the problem. I have forwarded this to our developers to have it check and fix.

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    Answered by kuzovnoj_remont23 on July 03, 2017 at 05:36 AM

    Yes, the same for me

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    JotForm Support

    Answered by Charlie on July 03, 2017 at 05:42 AM

    We received news that this is now fixed. Please refresh the page and let us know if it is now working. 

    Thank you for your understanding and apologies for the inconvenience. 

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    Answered by Bill Cairns  on July 03, 2017 at 05:51 AM

    All working now

     

    Thanks

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    Answered by cairns on July 03, 2017 at 05:52 AM

    All working now

     

    Thanks a lot

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    Answered by WilliamR on July 03, 2017 at 06:07 AM

    It's nice to hear that it's working on your end now. Should you have any other concerns, feel free to contact us anytime.