- RCPublicAffairsAsked on August 07, 2012 at 11:23 AM
The email notification is coming from firstname.lastname@example.org and not the stated email which is a selection in the form. How do I fix that?
- JotForm SupportGoldoAnswered on August 07, 2012 at 11:36 AM
Please go to Email Alerts > Notification > check if the Reply-to Email is set to your email address field. The field name may differ depending on how you name it on your form.
After which please test your form using the direct form url.
If you are still having issues, please provide us the Form ID for us to check. Thanks!
- RCPublicAffairsAnswered on August 07, 2012 at 11:37 AM
I saw that and changed it, it still doesn't work. Here is the form link http://jotformpro.com/form/22185277078965.
- JotForm SupportGoldoAnswered on August 07, 2012 at 12:08 PM
I got it to work. Changing KEEP MEDIA2 as a Hidden field with an email address as it default value would sort it. Below is the cloned form, you can clone back it you want to check.