How to/cannot set Recipient Email

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    InternationalScienceUoC
    Asked on July 03, 2017 at 06:58 AM

    Hello,

    the person that fills out our form does not get the auroresponder anymore.

    I cannot set or change the "Recipient Email", the dropdown "Please Select" has no options available. See schreenschots.

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    Rose
    Answered on July 03, 2017 at 09:09 AM

    We are sorry for this inconvenience.

    I could not reproduce the same issue on the cloned version of your form but I replicated the issue on your form as seen on the below gif. 

    When you first select e-mail, it seems to be saved but if you refresh the page,it's gone. I'm escaleting this to our developer. Once the issue is fixed, you will be notified via this thread. 

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    cem
    Answered on July 03, 2017 at 10:00 AM

    Hey InternationalScienceUoC,

    There was a problem with initially loading of our question list at email page. The problem has been solved at the moment. If you choose your autoresponder field again it will not reoccur.

    Thanks for pointing out and sorry for the inconvenience we have caused.

    Have a nice day!

  • Profile Image
    InternationalScienceUoC
    Answered on July 03, 2017 at 10:43 AM

    Hi there,

    seems to work again. Thanks for the quick response!

    Frank