What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I delete my account?

    Asked by NuortenPalvelu on July 03, 2017 at 07:00 AM

    Hello, how is it possible to delete my account? 

  • Profile Image

    Answered by WilliamR on July 03, 2017 at 09:26 AM

    Hi,

    Sorry to hear about your request. We can process your request on our end. However, before we proceed we will need your confirmation to continue with the cancellation.

    Also, once the account is deleted, you could no longer view or use your forms. If you have not created a backup, please do so now.

    Please let us know and we will delete your account.

  • Profile Image

    Answered by NuortenPalvelu on July 04, 2017 at 01:29 AM

    Yes, sorry to say to want to delete my account. It has been a good form tool for us. Bu now we don't need it anymore. 

     

    Can I confirm account deleting with this post or do I need to send confirmation somewhere else?

    Thanks!

  • Profile Image

    Answered by WilliamR on July 04, 2017 at 01:42 AM

    In that case, I have processed your cancellation request. Should you have any other concerns, feel free to contact us anytime.