What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why did you suspend my account?

    Asked by TCGdecklist on August 07, 2012 at 11:59 AM

    Why did you suspend my account?

    Up to know, I like this site, but know, my account has been suspended. I don't know, how I can run my Website without your great formulas. TCGdecklist

    This is a re-post of a comment on

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    Answered by gori-mathew on August 07, 2012 at 12:51 PM


    We have already responded  to your other email sent to our support email.

    Your account was autosuspended by our phishing detector system for being suspected of having a phishing forms. We have is already unsuspended it after finding no violation of our terms of service in your forms.

    Please lets know if you are still experiencing any problem accessing your account.

  • Profile Image

    Answered by jeanettebmz on August 07, 2012 at 01:46 PM

    We appreciate your words.

    Since you are a clean user, and in order for you  to prevent this happening again, I would recommend you to download the source code of the login forms and embed it  into your page(s)instead of the javascript one.

    Once you do it, please remove such forms from your Jotform account , including the Trash folder