Why did you suspend my account?

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    Asked on August 07, 2012 at 11:59 AM

    Why did you suspend my account?

    Up to know, I like this site, but know, my account has been suspended. I don't know, how I can run my Website without your great formulas. TCGdecklist

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    Answered on August 07, 2012 at 12:51 PM


    We have already responded  to your other email sent to our support email.

    Your account was autosuspended by our phishing detector system for being suspected of having a phishing forms. We have is already unsuspended it after finding no violation of our terms of service in your forms.

    Please lets know if you are still experiencing any problem accessing your account.

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    Answered on August 07, 2012 at 01:46 PM

    We appreciate your words.

    Since you are a clean user, and in order for you  to prevent this happening again, I would recommend you to download the source code of the login forms and embed it  into your page(s)instead of the javascript one.

    Once you do it, please remove such forms from your Jotform account , including the Trash folder