What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Login failed - AUTOSUSPENDED

    Asked by Leonardo  on July 03, 2017 at 10:34 AM

    Helo, im receiving this message at login Login failed - AUTOSUSPENDED

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 03, 2017 at 12:50 PM

    I checked and your account leobivar is autosuspended, by our phishing system, because of your form CADASTRO - Site. This form is used to collect banking details and that is against our Terms of use

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    In order to activate your account, it is required to agree to our terms and to delete mentioned form.

  • Profile Image

    Answered by leobivar on July 03, 2017 at 02:43 PM
    I agree to have this field deleted. It is not that relevant, didn’t know it was against your policy
    Sorry about that.
    Leonardo


    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: segunda-feira, 3 de julho de 2017 13:50
    Para: contato@finacapfp.com
    Assunto: Re: Login failed - AUTOSUSPENDED

    A new response has been received:

    Answered by BJoanna
    I checked and your account leobivar is autosuspended, by our phishing system, because of your form CADASTRO - Site. This form is used to collect banking details and that is against our Terms of use .
    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.
    In order to activate your account, it is required to agree to our terms and to delete mentioned form.
    View this thread on browser » Unsubscribe Thread
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    JotForm Support

    Answered by BJoanna on July 03, 2017 at 03:10 PM

    I have deleted fields from your form that were violating our Terms of use.

    Your account is now active. Please do not create similar forms. 

    Let us know if you need further assistance.