Why I'm receiving "Login Failed" message?

  • Leonardo
    Asked on July 3, 2017 at 10:34 AM

    Helo, im receiving this message at login Login failed - AUTOSUSPENDED

  • BJoanna
    Replied on July 3, 2017 at 12:50 PM

    I checked and your account leobivar is autosuspended, by our phishing system, because of your form CADASTRO - Site. This form is used to collect banking details and that is against our Terms of use. 

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    In order to activate your account, it is required to agree to our terms and to delete mentioned form.

  • leobivar
    Replied on July 3, 2017 at 2:43 PM
    I agree to have this field deleted. It is not that relevant, didn’t know it was against your policy
    Sorry about that.
    Leonardo


    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: segunda-feira, 3 de julho de 2017 13:50
    Para: contato@finacapfp.com
    Assunto: Re: Login failed - AUTOSUSPENDED

    A new response has been received:

    Answered by BJoanna
    I checked and your account leobivar is autosuspended, by our phishing system, because of your form CADASTRO - Site. This form is used to collect banking details and that is against our Terms of use .
    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.
    In order to activate your account, it is required to agree to our terms and to delete mentioned form.
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  • BJoanna
    Replied on July 3, 2017 at 3:10 PM

    I have deleted fields from your form that were violating our Terms of use.

    Your account is now active. Please do not create similar forms. 

    Let us know if you need further assistance.