What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Adobe eSign widget authenticate is not working

    Asked by lawweapons on July 03, 2017 at 11:55 AM
    please help authenticate still not working The error reads: "Error: Your session has expired. Please re-login and try again."
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    JotForm Support

    Answered by BJoanna on July 03, 2017 at 12:14 PM

    I have tested Adobe eSign widget and it is working properly. Adobe eSign widget was successfully authenticated.

    I have clear your form cache

    Please try again to authenticate your widget. 

    Adobe Sign

    Announcing the Adobe Document Cloud eSign Widget

    Let us know if you need further assistance.