What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to downgrade back to the Free status

    Asked by FLWGA on July 03, 2017 at 03:59 PM

    I don't want to cancel..only downgrade.

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    JotForm Support

    Answered by AIDAN on July 03, 2017 at 04:33 PM

    If you would like to downgrade your account back to the Free status, please follow our guide here: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    If you still need our assistance to do so, then please get back to us and we will be happy to help. Thank you.