What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't Log in???

    Asked by Kris on August 07, 2012 at 01:48 PM

    I use FireFox (have been since forever)

    I can't seem to login -- nothing happening..

    Usually, I type in info hit enter or "log-in" and i get right in.

    I have cleared my cache just in case and still nothing.

    kris

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    Answered by kris on August 07, 2012 at 01:50 PM

    and yet... when i submitted my ticket.. it asked me for my password.. and it let me in the forumn but the my forms still isn't logged in.

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    Answered by bbbadvert on August 07, 2012 at 01:50 PM

    after two times it is.... STRANGE :(

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    Answered by bbbadvert on August 07, 2012 at 01:51 PM

    but... my lst only shows up on the bottom not on the main window.....

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    Answered by gori-mathew on August 07, 2012 at 02:11 PM

    Hi

    You can try resetting your account. There is a Forgot Password button at the bottom of www.jotform.com

    Click it and follow the instructions, use your username bbbadvert or your email is ****erize@bomg****.com

    Let us know if you run into any problems.

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    Answered by bbbadvert on August 07, 2012 at 02:13 PM

    even thou i "know" my password?

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    Answered by bbbadvert on August 07, 2012 at 02:24 PM

    neither of the bottons down there work... it acts like it clicks... but doesn't do anything... the links at the top work... hense me clicking on forums...  but the buttons don't work :(

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    JotForm Support

    Answered by Goldo on August 07, 2012 at 02:46 PM

    I have tried to login from different machines using firefox without any problem. You guys still having the issue? Please try clearing your cache one more time, close the browser and re-open it.

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    Answered by bbbadvert on August 07, 2012 at 03:09 PM

    finally got in...

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    JotForm Support

    Answered by Goldo on August 07, 2012 at 03:15 PM

    Cool, glad to know that Mr. bbbadvert.