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KazzabAsked on July 3, 2017 at 5:17 PM
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jonathanReplied on July 3, 2017 at 5:21 PM
You can follow the steps on our user guide: How-to-Delete-Form-Submission-Data
Please do take note of the importance of the data. We do not keep copies of them. Deleting them in your forms without doing a backup can be reason for permanent data lost.
Thanks.
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KazzabReplied on July 3, 2017 at 6:43 PMThank you. I will have a look at this and will look at doing backups. Will the uploaded images stay on the pdf files that come as attachments with the submission emails?
Regards,
Karen
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Kiran Support Team LeadReplied on July 3, 2017 at 7:07 PM
If the images on the PDF files are displaying directly and not an URL, they should stay on the PDF files. However, you can export all the submission data including the uploaded files from the Data section of your account settings. Please refer to the guide below for step by step instructions to export the data from your account.
https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once
Hope this information helps!