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    Download of PDF missing off part of form

    Asked by FilmHubSE on July 04, 2017 at 06:18 AM

    We have an application form set up online and when the submissions are downloaded one questions and answer is missing from the PDF. Why it is doing this?

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    JotForm Support

    Answered by ashwin_d on July 04, 2017 at 08:00 AM

    Hello FilmHubSE,

    I'm sorry for the trouble caused to you. 

    Can you please let us know which form field is not being displayed in the submission PDF? Please note that if the field is empty, that could be the reason why it is not displayed in submission PDF. 

    I would suggest you to please share a screenshot of the submission PDF you have received with missing form fields and we will take a look. You may like to take a look at the following guide on how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

    Thank you!