What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If it serves the platform?

    Asked by testamanus on July 04, 2017 at 10:22 AM


    If it serves the platform? Because before buying a plan I am testing the free plan and it does not tell me that the form is disabled. Or is it because it is a free plan that can only be created but not published? I just buy a plan I do not want the same thing to happen to me, that I can create it but not publish, thank you.

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    JotForm Support

    Answered by BDAVID on July 04, 2017 at 12:05 PM

    We apologize for the inconvenience, your account was suspended by our phishing system. I checked your form, and it does not violate our terms of use: https://www.jotform.com/help/8-Terms-of-Use 

    Your account has been reactivated, and your form whitelited to prevent this from happening again. So, your form is available to be used. Let us know if you have more questions.