What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Reached max limit on SSL submissions

    Asked by kylemorman on August 07, 2012 at 03:23 PM

    Does this mean that I will no long receive non-encrypted submissions as well?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Goldo on August 07, 2012 at 03:28 PM

    You are right. When you hit either of the limit (SSL submission / normal submission) your form will stop to work and you'll no longer receive submissions.

    Free accounts are only allowed 10 SSL Submission or a 100 normal submission a month.

    Below is your current account status. You can see these details by going to My Forms.

    If you have questions please let us know. Thanks!

  • Profile Image

    Answered by gori-mathew on August 07, 2012 at 03:35 PM

    In addition to my colleague's response above. Please lets know if you are referring to a different account other that the one stated above.

    To increase your form quota submission and hence avoid reaching the form limit such fast, you need to upgrade your account to premium or professional account that has higher quota allocation.

    You can check our yearly or bi-yearly prices of the three packages and can enjoy some discount (see on the below links):

    Premium: http://www.jotform.net/upgrade
    Professional: http://www.jotform.net/upgrade_professional

    If you have other questions or concerns, please do let us know.